Terms & Conditions

Legal Identity

Please click here if you wish to contact us or return any items.

Create Serve Keep is the trading name of Create Serve Keep Ltd.

Registered office:

86-90 Paul Street

Registered (England & Wales) 9334566 | VAT 208 2257 28

Ordering With Us


All items on our website are subject to availability. We will inform you as soon as possible if an item you have ordered is not available.


We accept payment via Visa, MasterCard, American Express and PayPal.
Payment is taken at the point you place your order.

Acceptance of your order

We have not accepted your order until we despatch the products you have ordered from us. All products remain our property until we despatch them.

We will refund you in full if we are unable to supply any of the products you have ordered from us and let you know that they are no longer available.

Order amendments

Unfortunately we are unable to add items to or remove items from an order once it has been placed.


If you wish to cancel your order, please contact us as a soon as possible, as in some circumstances we may be able to cancel it if it has not yet been prepared for despatch.

If you’re not entirely happy with your order, then you can return it to us with 14 days of delivery for a full refund. Please see our Delivery & Returns page for more information.

Returns & Refunds

Please see our Delivery & Returns page for more information.

Accuracy of content

We try to ensure all information on this website is accurate and up to date at the time of publication.

Product colours are reproduced as accurately as possible but may vary slightly depending on the type of screen they are viewed on.

Please check measurements if you are unsure of scale and contact us if you have any questions.

All prices are displayed inclusive of VAT (where applicable) and exclusive of any delivery charges.